Which countries can be topped up?
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Top-ups are available for accounts in Russia, Kazakhstan, and Belarus. Funds will be credited to Kazakhstani accounts in tenge; the exchange rate is variable. Top-ups are not available for accounts in Crimea, the LPR, and the DPR.
What payment methods are available?
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The most popular payment methods on our service are: Kupicoins, SBP, and card.
Limits and restrictions
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Minimum deposit limits for all deposit methods are 100 rubles, 500 tenge, and $116.50. The maximum Steam balance top-up limit per login per 24-hour period is 30,000 rubles. ATTENTION: This limit applies to all deposit methods. If you've already topped up your Steam balance by $500 elsewhere, our top-up may not be processed due to the limit, so please be careful!
What is "Login"?
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This is what you enter when logging in. It is unique for each user, and you can change the nickname at your discretion.
I have a new account or one that has NOT been previously funded.
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When you make your first Steam deposit, your account currency may change to one of the following currencies ($, ₸, €, and others). Your account country will also change automatically. In this case, prices for in-game items will be converted to your account currency ($, ₸, €, and others), not ₽ (rubles). Keep this in mind when depositing! To avoid this, be sure to add the free game to your library from your phone. This will assign you to the desired region.
The amount received was less
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To top up your account, we need to convert funds into different currencies. Sometimes the amount may differ by 1-5% from the stated amount.
The money didn't arrive in my Steam wallet.
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If you entered your username (not your nickname) correctly and your account balance (in rubles (₽), tenge (₸), or dollars ($), your deposit will be processed instantly. If you don't see the funds added to your balance within an hour, please contact Technical Support.
Refunds
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If you ignored the account requirements and still tried to send yourself funds, they will not arrive. If your Steam account is not in Russia (Rubles), Belarus (Belarusian rubles), or Kazakhstan (Tenge), a refund is not possible because the payment system does not process refunds.
What card can I pay with?
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You can top up your Steam balance using a bank card from any bank, including Sberbank, T-Bank, VTB, Alfa, and most non-bank financial institutions (like YuMoney). We don't charge a transaction fee, and funds are credited instantly. Please note that some banks may impose their own restrictions on online payments, so we recommend making sure your card is enabled for online purchases in advance.